Blizzard Entertainment’s Diablo IV: Lord of Hatred expansion pre-orders have launched poorly, with many players reporting that they cannot purchase the DLC across platforms despite attempts via Battle.net, in-game stores and consoles. Gamers have encountered error messages like “Sorry, you’re not eligible to purchase Diablo IV: Lord of Hatred – Deluxe Edition” when trying to buy the expansion, leaving pre-order systems effectively inaccessible for a large portion of the player base.
Blizzard acknowledges the issue and says it is working on a fix, but there is no clear timeline for resolution. Some players have found workarounds by purchasing the expansion as a gift, though success varies. The Lord of Hatred expansion, which includes access to new content and classes, is scheduled for release on April 28, 2026 but current pre-order problems are frustrating fans eager to secure early access.