Pakistan Post observed World Post Day on Thursday along with the rest of the world, as the department continues to face one of its most financially challenging years. According to the Universal Postal Union (UPU) report, Pakistan Post ranks 55th out of 166 member countries in overall performance.
During FY 2024–25, Pakistan Post generated Rs10 billion in income against Rs21 billion in expenditure, missing its Rs11.5 billion target. Officials attributed this shortfall to the withdrawal of several key projects, including the Punjab Nigehban Ramzan Project, which alone was expected to generate Rs1 billion. Revenue from driving and arms license renewals and provincial tax collections was also discontinued, further impacting finances.
Currently, most of Pakistan Post’s revenue comes from postal services and utility bill collections. Despite the constraints, earnings were Rs1 billion higher than last year, showing some resilience amid growing challenges.
Sources revealed that the major cause of financial strain was the slow pace of digitalisation, which led to the discontinuation of previously profitable services such as pension payments and postal savings accounts—both of which once earned Rs10–12 billion annually in commissions. Due to limited funding, digital upgrades have remained sluggish, though Pakistan Post is now initiating new projects in collaboration with BISP and various utility companies to enhance revenue.
Officials stressed that Pakistan Post can restore public confidence and profitability only through timely mail delivery, efficient complaint handling, and strong marketing strategies.
In a press release marking World Post Day, Pakistan Post highlighted the sector’s role in connecting people, communities, and economies under this year’s theme, “Post for People – Local Service, Global Reach.” A central ceremony was held at Pakistan Post Headquarters in Islamabad, where Director General Samiullah Khan hoisted the UPU flag, and Additional DG (Operations) read the official UPU message.
As part of the celebrations, Pakistan Post issued a commemorative stamp on dyslexia, becoming the first postal administration in the world to do so, aiming to raise awareness and promote inclusion for individuals with learning differences.
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