NADRA citizen facilitation centres in K-P

The National Database and Registration Authority (NADRA) has established 43 citizen facilitation centres in 11 districts of Khyber Pakhtunkhwa (K-P) under a $46 million project funded by the World Bank. The initiative aims to improve access to essential public services and make service delivery more convenient for residents.

World Bank-Funded Project Reaches 72% Completion

The centres have been established under the Khyber Pakhtunkhwa Citizen-Centred Service Delivery Project, which is being implemented by NADRA. According to an official project status document, overall implementation has reached 72%.

The project was launched on July 19, 2023, with an initial completion deadline of June 30, 2026. Authorities later extended the deadline to December 31, 2026, allowing additional time to complete the remaining activities.

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Centres Provide Multiple Essential Services

The citizen facilitation centres are designed to bring several public services closer to local communities. According to NADRA’s project information, services include registration facilities, child wellness grants, health awareness sessions, child immunisation, banking services, vital events registration and e-Sahulat services.

The initiative is intended to strengthen citizen-focused service delivery across the province by improving access to important services through these centres.

With 43 centres established across 11 districts and implementation progress reported at 72%, the project is scheduled to continue through the revised deadline at the end of December 2026.

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